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Interlibrary Loan

Services for UF Patrons

The Health Science Center Library obtains books and articles for UF Faculty, staff and students from a non-UF library at no charge. These Interlibrary requests may be submitted via ILLIad or through a Loansome Doc account. UF patrons must use an UFL.EDU email address to be eligible for UF rates. Before placing an order, patrons should check the UF Libraries’ Catalog to determine if the item is already available to them. Interlibrary loan requests for items found within the George A. Smathers libraries system will not be filled.

The Health Science Center Library also provides a convenience copy service for UF faculty, staff and students to obtain items that are in the onsite HSCL collection. The charge is $5.00 per article.  The usual response time is less than 2 working days. Alternately, patrons may access materials within the library at no charge. Photocopiers are present on all floors and scanners are available on the first and second floors.

Services for Non UF Patrons

The UF HSC library ILL department provides interlibrary loan and copy services to any Florida resident, business or institution for a fee. To save time, Non-UF patrons should check the UF Libraries’ Catalog prior to submitting a request. Orders placed via ILLiad for items we do not carry will be rejected. Patrons who request items often should use the Loansome Doc service. Loansome Doc is the only way to request articles not housed in this library.

Delivery

All articles will be delivered electronically via Web PDF unless other arrangements are made. These requests are subject to copyright limitations and dependent on availability. Requests for materials held within the library are normally processed within 2 business days. For materials not available in the University of Florida Libraries, delivery times vary depending on the library supplying the documents. The average time is 2 to 3 days for articles, 7 to 10 days for books.

Rush request services are available for materials found within the HSC library collection. These requests are normally processed within 4 hours and have a $10.00 surcharge. Interlibrary loan requests cannot be expedited unless in the case of a medical emergency. Please contact the Interlibrary Loan department directly when submitting a rush or patient urgent care request.

Cancelling a Request

To cancel a request, call the Interlibrary Loan Office with the order number. In some instances, it may not be possible to cancel a request already in the system. If the request has already been processed or filled, charges will be assessed.

Payment and Fees

You will receive an invoice for any applicable fees accumulated. Payment is expected within thirty (30) days of receipt of the invoice. Unpaid invoices may result in suspension of this and other library services.

Service

UF Patrons

Non-UF Patrons

Corporate*

Interlibrary Loan -
from another  Library

NO CHARGE

Available only through
Loansome Doc

Available only through
Loansome Doc

Request a Copy –
from HSCL Collection

$ 5

$ 14

$ 20 + copyright

Fax Delivery Surcharge

+ $ 4
in addition to above

+ $ 5
in addition to above

+ $ 5
in addition to above

US Mail Surcharge

+ $ 2
in addition to above

+ $ 2
in addition to above

+ $ 2
in addition to above

RUSH Surcharge -
for material located in the HSC Libraries. We guarantee delivery within 4 working hours of the receipt of the request in the system. All RUSH requests must be ordered via our web page, and followed with a call to the ILL Department.

+ $ 10
in addition to above

+ $ 10
in addition to above

+ $ 10
in addition to above

* Corporate customers are considered to be for-profit entities, including attorneys, pharmaceutical and medical device companies, document suppliers, etc.

Hours of Operation

The Health Science Center Library provides services Monday to Friday from 8am to 5pm. Requests made on weekends and University holidays will be processed the following work day.

Contact Us

If you have a question regarding a specific request or about ILL services in general, contact us at 352.273.8447 or contact us at http://library.health.ufl.edu/help/report-a-problem/ill/